Why have I been placed in a Virtual Waiting Room during Early Registration or Open Registration?

If there is a high volume of use on PRCS WebTrac prior to 8:30 a.m. on Tuesday, April 11, April 18, or during open registration prior to Tuesday, April 25 at 8:30 a.m., you may be placed into our Virtual Waiting Room when registration begins and will be moved and assigned a place in the queue. The Waiting Room will help ensure a smooth registration experience. Customers who access the registration site after the registration process has begun will be placed at the end of the line behind you.  If you are accessing this site for a non-after-school related program, you are welcome to remain in the Waiting Room or try again later. 

Show All Answers

1. When is registration for the 2023-2024 CASA, CASA Academy, and YAS programs?
2. How do I register?
3. If my child attended CASA/CASA Academy or YAS this school year, is there an early registration for returning students?
4. If one of my children was in the CASA/CASA Academy or YAS program last year, would my other child also be eligible for early registration?
5. If one of my children was in the CASA/CASA Academy or YAS program last year, would my other child also be eligible for early registration?
6. Where can I find information on the 2023-2024 CASA/CASA Academy and YAS Programs?
7. What if my child’s school is possibly undergoing boundary changes?
8. My child attends a school other than their base school. Can I register for CASA/YAS at the base school, or do I need to register my child at the school they attend?
9. How do make a request for bus ridership if my child requires transportation to the CASA/CASA Academy/YAS location?
10. What if my child is a member of multiple household account numbers?
11. What is your policy on food containing nuts?
12. Why have I been placed in a Virtual Waiting Room during Early Registration or Open Registration?
13. What is your refund or cancellation policy?
14. What happens if I have a question that is not addressed here?