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The original item was published from 12/22/2021 12:27:05 PM to 12/22/2021 12:29:18 PM.

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Posted on: December 22, 2021

[ARCHIVED] Loudoun Website Mobile App to Sunset; Website User Experience Not Affected

Image of Loudoun County website on a mobile phone screen

Loudoun County’s website provider has announced the sunsetting of the county’s mobile app, Link2Loudoun. The discontinuation of the legacy app, which was launched in 2013  will not adversely affect anyone who accesses through a mobile device. The Loudoun County website is built with a responsive design, which enables the site to automatically render content optimally on any device, including smartphones and tablets as well as laptops and desktop computers. There were more than 249,000 visits to in November 2021 alone via a smartphone.

The current mobile app will sunset December 31, 2021, due, in part, to mandated restrictions and changes from Apple and the ending of support and updates by the website provider.

Whatever device is used, the Loudoun County website provides access to information about county services and programs and allows users to complete a broad range of online business transactions and information searches through self-service methods including: 

Loudoun County is committed to continually improving to meet the needs of the public. The website includes a link to a website feedback survey on every page for users to provide input.

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