Retiree 2024 Open Enrollment & Health Plan Changes
2024 Active Open Enrollment Has Ended
This year the County is doing an active open enrollment which requires every retiree on the County health plan to make an active new election through retiree self-service, a new online portal just for retirees. All new enrollments become effective on January 1, 2024.
Your current plan elections from this year will not carry forward into the next plan year. This year all benefit-eligible retirees will be required to make a new election for medical/prescription drug, dental/vision. Retirees who do not make an election in November 2023 during open enrollment will waive coverage for the 2024 plan year, meaning they lose health plan coverage effective January 1, 2024.
Enroll in Benefits Beginning November 1
Plan elections can be made beginning November 1, 2023 using the button on the right.
- How to Enroll in Benefits Guide (PDF)
- How to Enroll in Benefits Video
- Retiree Health Plans and Option Descriptions (PDF)
Open Enrollment Meetings, Recordings and Assistance
- View the meetings schedule and recordings.
- CIGNA Care Advocate- Loudoun County and CIGNA offer a Care Advocate who will meet with you virtually to assist with your medical benefits questions, explain medical claim processing and can provide other services and resources available through the Cigna medical plan.
- Schedule an appointment here with Cigna’s Care Advocate on Mondays in November between 10 a.m. and 2 p.m.
Retirees who may need special accommodations in accessing the active Benefits Open Enrollment, have difficulty in navigating Oracle Retiree Self-Service, or need assistance in the participation of the educational and enrollment sessions leading up to enrollment, should email the Department of Human Resources to request support or call the Benefits Help Line at 703-777-0517.
Be Sure Your Information Is Up-To-Date - Emails Needed
It’s important to keep your contact information up to date. Having your current mailing address, phone number and email address on file ensures you will receive important retiree benefit information. The benefits department also needs your email address so that you have access to retiree self-service to make your elections.
If you don’t already have an email address on file, please provide it so that we can contact you quickly if we need to notify you about important information such as a change to your benefits. Use a personal email address that you will have access to, rather than a work email address.
To update your contact information, email us.