Transit Customer Information Regarding COVID-19

The health and well-being of our passengers and employees is our priority. We have made operational changes following the guidance of local, state and national health authorities to reduce the risk of COVID-19 exposure on our buses. 

To further reduce the risk of exposure, we recommend our riders follow the CDC guidelines to help prevent the spread of respiratory diseases, such as avoiding close contact with people who are sick, staying home when you are sick, avoiding touching your eyes, nose and mouth, and properly washing your hands frequently. 

Face Masks Are Optional

Effective April 19, 2022, face masks are no longer required on Loudoun County Transit buses or in waiting areas. This change comes as a result of the Transportation Security Administration (TSA) suspending enforcement of its Security Directives and Emergency Amendment. View TSA's statement regarding the mandate at tsa.gov.

New Operational Procedures

Fares

Loudoun County Transit buses are equipped for Metro SmarTrip® electronic fare collection, reducing the need for drivers and passengers to handle cash and accelerating passenger boarding time. The Route 40 Purcellville Connector still requires cash or VRT punch pass and does not accept SmartTrip® cards. More information is provided on the Fares page.  

Bus Cleaning

Cleaning crews are wiping down the interiors of each bus with antiseptic cleaners each day. Bus operators are wiping down frequently touched surfaces on the bus (i.e. handholds, farebox, seat handholds, etc.) before starting their run and in-between trips. This cleaning process will remain in place, in addition to thorough twice weekly bus cleanings, until further notice.