Road Safety & Maintenance
Responsibility for road maintenance varies by road. Most roads are maintained either by the Virginia Department of Transportation (VDOT), by one of the county's incorporated towns, or by a private entity, such as a homeowners association (HOA). Maintenance responsibilities include the pavement and snow removal.
How to Use the Road Maintenance Map
The Loudoun County Road Maintenance Map is an interactive online tool to help you determine the entity that is responsible for maintaining each road in Loudoun County. To use the map, enter a Loudoun County street address in the search box. The color-coded map legend indicates road maintenance responsibility. Click on any road for pop-up information about the road and road maintenance. Additional functions are available in the toolbar on the interactive map.
Note: As newly constructed roads are developed, maintenance responsibility may change from one entity to another, such as from a developer to a homeowners association. Loudoun County’s map is updated on a monthly basis.
Road Maintenance Contact Information
Virginia Department of Transportation
- Report a road problem online or if your request is related to a hazard in a state-maintained road that needs immediate attention, call 800-367-7623.
- For snow plowing status, go to the VDOT Plow Tracker.
- From VDOT: Getting Roads Accepted into the Secondary System of State Highways
- VDOT's Northern Virginia Paving Program
Loudoun County Government
- For questions about snow removal from streets and roads maintained by Loudoun County Government and for general questions about the information in the Road Maintenance Map, email the Division of Public Affairs and Communications or call 703-777-0113.
- For non-snow removal issues on streets and roads within Loudoun County-operated parks, contact the Department of Parks, Recreation and Community Services at 703-777-0343 or email Parks and Recreation.
- For non-snow removal issues about any other Loudoun County Government-maintained streets or roads, contact the Department of General Services at 703-771-5552 or email General Services.
Please note that Loudoun County government's regular business hours are Monday through Friday, 8:30 a.m. to 5 p.m.
Many roads in residential areas are maintained by homeowners associations (HOAs). Prior to a snow event, Loudoun County encourages residents to contact their HOAs to learn more about snow removal plans that impact your street. View a partial list of HOAs with websites.
For detailed road maintenance responsibility information within Loudoun’s incorporated towns, please contact the appropriate town.
Loudoun County Public Schools
Contact Loudoun County Public Schools at 571-252-1000.
Visit the Dulles International Airport website for contact information.
Some roads in residential areas are maintained by developers of the subdivisions in which the roads are located. This includes the time period before the roads are either accepted into the VDOT system or turned over to an HOA for maintenance. Please report any concern about a maintenance issue with a developer-maintained road by emailing the Loudoun County Public Affairs and Communications Division and be sure to provide a specific description of the road in question, including the closest physical address, if possible.
Traffic signals play a crucial role in regulating and managing traffic flow. Traffic signals in Loudoun County are maintained by the Virginia Department of Transportation (VDOT). VDOT has established a Traffic Signal website which covers the purpose of traffic signals, their design, the principles guiding their installation to enhance safety for both drivers and pedestrians. Note that VDOT does not maintain roads in the Town of Leesburg or the Town of Purcellville, except for certain major primary roads.
To inquire about adding a traffic signal, malfunctioning traffic signals, timing of traffic signals, or a missing signal, report this information through VDOT’s website, Report a Road Problem, or call 800-FOR-ROAD (800-367-7623).
For inquiring about a traffic signal in the Town of Leesburg, send your concern to Report a Traffic Problem/Town of Leesburg. For the Town of Purcellville, visit Streets & Maintenance/Town of Purcellville.
Intersection Improvement Program
For information on intersection improvements, Loudoun County’s Intersection Improvement Program (IIP) addresses traffic safety and operational challenges on roadways within the county. It also identifies cost-effective solutions to enhance safety for all motorists, pedestrians and bicyclists. Each individual intersection improvement project follows the standard process for project initiation and advancement within the County’s Capital Improvement Project.
Loudoun County does not maintain any type of street sign related to traffic control, traffic flow, or guidance, such as stop signs and yield signs. To inquire about those types of signs, signs in the VDOT right of way, $200 Fine signs, speed humps and raised crosswalks, contact VDOT at Report a Road Problem, or call 800-FOR-ROAD (800-367-7623).
For street name signs, residential parking permit signs, no parking with a time lime, no dumping signs, Watch for Children’s Signs, and Pole mounted signs, contact Loudoun County’s Department of General Services through LEX, Utilities and Public Infrastructure-Signs-Streets/Roads, by email or call 703-777-0113.
Information on the paving process can be found on the VDOT website at How roads qualify for improvements | Virginia Department of Transportation. To view roads scheduled to be resurfaced each year, visit VDOT’s Northern Virginia Paving Program.
Residential Traffic Management
The Department of Transportation and Capital Infrastructure (DTCI) coordinates with VDOT to address resident concerns regarding vehicular speed and safety on publicly maintained roadways through the Traffic Calming Program and Cut-Through Traffic Program. To learn more about the programs, visit Residential Traffic Management.
Transportation and Facility Capital Projects in the County
To find out more information about transportation and facility capital projects and transportation studies, visit loudoun.gov/capitalprojects. View the most recent Quarterly Report on Capital Improvement Projects (PDF)